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10 - ZHIYUN Camera Control Cable Description) 2. It can also be used as a USB charging port for Sony mirrorless cameras. Canon, Nikon and Panasonic Cameras do not support USB charging. Crane 2 Interface Description Get to Know Crane 2. Zhiyun is the leading brand of gimbal stabilizers for professional cameras, action cameras and smartphones, have famous products like Zhiyun Crane 3 Lab,Zhiyun Weebill Lab, Zhiyun Crane 2, Zhiyun Smooth-Q, Zhiyun Crane, Zhiyun Smooth-3 Zhiyun Smooth 4. Zhiyun Crane M2 Zhiyun Smooth Q2 zhiyunstore.com is committed to providing each customer with.
Posted by2 years ago
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Hello ladies and gent, I'm reaching out hopefully for your help.
I recently purchased the new Zhiyun Crane V2 model. I've been practicing and playing with it's settings, and decided to download the Zhiyun Gimbal Tools software and the latest Crane firmware 1.54.
![Firmware Firmware](/uploads/1/2/5/2/125246789/747390824.jpg)
I installed the firmware as advised however now the Cranes motors do not work at all, although it is switched on. I'ts like the update took it back to it having no firmware at all and it just doesn't work. The Zhiyun Gimbal Tools software now shows the firmware on the crane as 1.10 (With only 1 line in the box, compared to 3) and when I try to upgrade it gives an error of 'Please use the correct firmware file!' (See image http://imgur.com/4zdPpfi). I can't find any previous firmware versions anywhere online, and I've been researching for hours and can't find any solution for this. I've got in touch with Zhiyun, however I've read they aren't very responsive and really can't afford to have this bricked.
Has anyone had this issue? Do you have the previous firmware issues for the Crane? Can anyone help at all with this?
![Zhiyun Zhiyun](/uploads/1/2/5/2/125246789/153572988.jpg)
Thanks in advance!
EDIT: Thank goodness, I have managed to fix this. For anyone else having the same issue I managed to fix by having the USB connected to the Crane (With it switched off), running the Gimbal Tool as an administrator, switching the Crane on, and using firmware 1.52 (Download from https://www.facebook.com/officialzhiyunsupport/posts/206867809797500) and then updating. For such a popular piece of film making equipment it is staggering how little support there is out there and how precarious the Crane appears to be. I'm thanking my lucky stars I haven't got to send this back to China!
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